Privacy Policy
This Privacy Policy describes how JapanImports.shop ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our website. Your security and privacy are paramount to us, just as the security of your digital assets is to you.
1. Information We Collect
We collect information in a few different ways to process your orders and improve our services.
Information You Provide to Us:
- Contact & Shipping Information: When you place an order, we collect your name, shipping address, email address, and phone number to fulfill and deliver your purchase.
- Communications: If you contact us directly via email or our contact form, we will retain a record of that correspondence.
Information Collected Automatically:
- Usage Data: We collect information about how you interact with our site, such as your IP address, browser type, pages visited, and the time and date of your visit. This is done through standard web logs and analytics tools to help us understand site traffic and improve user experience.
- Cookies: Our website uses cookies to help keep track of items in your shopping cart and to understand how you use our site. You can control cookie preferences through your browser settings.
Payment Information:
We do not collect or store your credit card information. All payments are processed through secure, third-party payment gateways (such as Stripe and PayPal). These providers have their own strict privacy policies and security measures.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Fulfill Your Order: Processing payments, arranging for shipping, and providing you with invoices and order confirmations.
- To Communicate With You: To respond to your inquiries and provide customer support, and to send you important information about your order, including tracking details.
- To Improve Our Store: To analyze how customers use the site so we can improve our website layout, product offerings, and overall service.
- For Security and Fraud Prevention: To screen our orders for potential risk or fraud.
3. Sharing Your Information
We do not sell, rent, or trade your personal information. We only share your information with trusted third parties who are essential to running our business:
- Shipping Carriers: We provide your name and shipping address to our shipping partners (like Japan Post, DHL, etc.) to deliver your factory-sealed products.
- Payment Processors: To securely process your payments.
- Analytics Providers: We may share anonymized data with services like Google Analytics to help us understand website traffic.
4. Data Security
We are committed to ensuring your information is secure. Our website uses SSL (Secure Socket Layer) technology to encrypt information sent between your browser and our server. Furthermore, our entire business model is built around security. Just as we ensure every hardware wallet we sell is **factory-sealed** and sourced directly from the manufacturer, we take equivalent care in protecting the data you entrust to us.
5. Your Rights
Depending on your location, you may have rights regarding your personal information, such as the right to access, correct, or request the deletion of your data. If you wish to exercise any of these rights, please contact us using the information below.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
7. Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on this page.
8. Contact Us
If you have any questions or concerns about our privacy practices, please do not hesitate to contact us at:
Email: contact@japanimports.shop]
Address: Ginza Six, 6-10-1 Ginza, Chuo-ku, Tokyo 104-0061